Terms & Conditions

REFUND POLICY

Contact Reader Fever Ltd  before returning any items. You can return the product within 7 days of delivery. Your refund will be processed within 2 days after we receive your return goods. The product must be in new condition and unused. To avoid any Customs charges please clearly mark the package ‘RETURNED GOODS’. You can also choose to switch to another book of the same price. Please contact us to inform us of your needs. If a package is unclaimed you may have to pay a handling fee. Customer will have to pay shipping costs for returns and exchanges.

DELIVERY TIMES

Your orders will be dispatched 24 hours following receipt and availability of your order in store. if your order is not in store, then it will be produced and dispatched  within 7-10 days after the order was made.

In the case of payment by credit card or PayPal, your order may be delayed if the payment is not authorized or if there are insufficient funds. If you have not received your order after 8 working days (excluding Saturday and Sunday), please contact Customer Services at customercare@bookferver.com.ng.

TAXES & DUTIES

Goods purchased from us come with a 5%Tax rate which will be charged payment of a product.

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PRICE & PAYMENT METHODS

The prices indicated on the Website shall be understood as exclusive of taxes. Any delivery costs or payment charges shall in any case be notified to the Client via the Website or through these Conditions.

The following payment methods are accepted:

  • VoguePay: Customers may pay via VoguePay in accordance with the specific methods set by the same.Where products are purchased using a debit or credit card, the transaction maybe performed via the VoguePay secure server. Under no circumstances and at no stage of the transaction shall ASK Clothing LTD be able to access the Client’s  card details, which shall be transmitted through a secure connection directly to the banking institute that manages the transaction. No electronic record of said details shall be held by ASK Clothing LTD and therefore under no circumstances shall ASK Clothing LTD be held liable for any fraudulent and unauthorized use of credit cards by third parties at the time of payment.
  • Bank Transfer
    In case of purchase with bank transfer, the Client can find the bank coordinate. The goods will be shipped only after the actual receiving of the payment.

BANK NAME: Diamond Bank

ACCOUNT NAME: Readers Fever

ACCOUNT NO:  0105478808